Over the last ten years, we've updated our store POS and ERP systems every few years, but we've always stayed with the Vital CRM from Galaxy Software Services. They really understand the importance of customer relationships and what matters most to customers. They don’t just help solve problems—they keep bringing in fresh tech and services, which is why we've kept working with them all these years.

In sales management, the team leverages the note-taking feature to record key customer information, allowing managers to log in at any time to track project progress. During sales meetings, representatives can directly access their notes for reporting, saving the trouble of cumbersome Excel files and enabling managers to gain real-time business insights more efficiently."

居家整聊室透過由內而外的自我梳理，不只讓顧客回購率提升 20%，也讓服務模式延伸至多元即時生活服務，如寵物保姆或除蟲，開創出全新的商業模式。

“Under Chairman Ming-Hung Tsai’s leadership, I.N.T. International INC successfully transformed from a textile material supplier into a leader in the dyeing and finishing industry. By implementing GSS’s Vital NetZero solution, the company has achieved self-initiated carbon accounting, laying a vital foundation for its sustainable transition.”

"Galaxy Software Services offers a range of cloud solutions that support various aspects of business operations, making it an ideal choice for small and medium-sized enterprises."

"GSS's consulting services have greatly enhanced the success of our system implementation, making them an invaluable partner in our dual transformation toward digitalization and sustainability."

在會員經營日漸深化的過程中，檜山坊也善用自動化中心模組，逐步取代原本的人工作業，像是會員升降級、互動節點的設定與訊息觸發等，皆透過預設條件自動化處理，提升效率與準確度。

在系統或電商平台背後，與品牌進行交易的不是一個個活動的錢包，而是真實、有情感的人。叡揚這套系統，幫助我們了解顧客的需求，以更貼心的方式提供服務。

醫全實業透過 KM 知識管理系統的應用完整展現知識管理變革三階段：從「解凍」舊有思維，到「改變」實踐新方法，最終以「再結凍」鞏固成果，讓變革真正融入日常工作，以知識驅動未來，邁向卓越服務新篇章。

Vital OD 介面簡潔好上手，即便遇到不熟悉或不清楚如何使用的功能，叡揚資訊也提供強大的線上客服支援及關鍵字查詢 FAQ，協助使用者解決操作上遇到的難題。